Warranty, Repairs & Returns
All Roof Cabin roof tents are supplied with a standard 2 year manufacturers warranty, covering faults occuring as a result of a manufacturing defect. In this unlikely event, we will repair or replace the tent or it's parts as necessary. Unfortunately, this warranty will not cover damage (eg. to zips) caused by user. The warranty is only valid if the installation instructions are adhered to properly.
If required, we stock many spare parts to our Roof Cabins, so even if a your tent is damaged in or out of warranty, because of a manufacturing or user error, we will endeavour to help you get it fixed as quickly as possible. Please Contact Us in order for us to help!
In the unlikely event you wish to return your roof tent, we accept returns in accordance with The Consumer Rights Act 2015. The roof tent must returned within 30 days and in the same original packaging and unused condition in which it was delivered. Return shipping cost is the sole responsibility of the buyer.